Terms of service

Welcome to Avelio Living. These Terms of Service govern your use of our website and your purchase of products from Avelio Living.

By using our website or placing an order with us, you agree to these Terms of Service.

1. About Avelio Living

Avelio Living sells home décor and home-related products, including lighting and other decorative products.

We aim to provide accurate product descriptions, images, measurements, prices, and other information. However, minor variations in color, texture, finish, or appearance may occur, particularly depending on lighting conditions and individual screen settings.

2. Products and Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.
  • Discontinue products.
  • Correct errors in product descriptions, prices, or availability.
  • Cancel or decline an order where necessary, including where an obvious pricing or listing error has occurred.

If we cancel an order after payment has been made, we will provide an appropriate refund for the amount paid for the cancelled order.

3. Orders and Payment

When you place an order, you agree that the information you provide is accurate and complete.

An order is considered accepted when Avelio Living confirms the order, subject to product availability and successful payment.

You are responsible for ensuring that your billing, delivery, and contact information is correct.

4. Pricing

Prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed, except where an obvious pricing or technical error has occurred.

Any applicable delivery charges or other charges will be communicated during the checkout process.

5. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery timeframe provided at the time of purchase.

Delivery times may vary due to factors outside our reasonable control, including courier delays, weather, public holidays, customs procedures, or other unforeseen circumstances.

6. Returns and Refunds

Our Refund & Return Policy forms part of these Terms of Service.

Customers may request a return within 14 days of receiving an order, provided the product is unused, undamaged, and returned in its original packaging.

For complete return and refund conditions, please refer to our Refund & Return Policy.

7. Product Care and Use

Customers are responsible for using products according to any instructions, warnings, installation requirements, and care information supplied with the product.

For lighting products, customers should follow all applicable installation and electrical safety instructions. Where professional installation is recommended or required, customers should use a suitably qualified professional.

Avelio Living is not responsible for damage resulting from improper installation, misuse, modification, neglect, or failure to follow product instructions.

8. Intellectual Property

All content on the Avelio Living website, including logos, photographs, product images, text, graphics, designs, and other materials, is owned by or licensed to Avelio Living unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

9. Website Use

You agree not to use our website:

  • For unlawful purposes.
  • To interfere with the operation or security of the website.
  • To submit false or misleading information.
  • To attempt unauthorized access to our systems or accounts.
  • In a way that could damage Avelio Living or its customers.

10. Limitation of Liability

To the extent permitted by applicable law, Avelio Living will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under applicable law.

11. Changes to These Terms

Avelio Living may update these Terms of Service from time to time.

Any updated terms will be posted on our website with a revised "Last Updated" date. Your continued use of our website after an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.

12. Governing Law

These Terms of Service are governed by the applicable laws and regulations of the jurisdiction in which Avelio Living operates, unless applicable consumer-protection laws provide otherwise.

13. Contact Us

If you have questions about these Terms of Service, your order, a return, or a refund, please contact Avelio Living through the contact details provided on our website.

Avelio Living
Home Décor & Lighting